| Under The Consumer Protection DSR (Distance Selling) Regulations. You have the right to cancel an order without reason by the end of business on the seventh day after the day on which you ordered your goods. This does not apply to business to business transactions, items can only be returned for exchange. The client must obtain an RMA (Return Merchandise Authorisation) number prior to returning any goods to Memoryforless.co.uk. The RMA number will be valid for a period of seven days from the date of issue, after which the returns authority expires automatically on our returns system, we reserve the right to refuse the return of goods after this period. All returned goods must have the RMA number marked clearly on the package. We reserve the right to refuse delivery of any goods returned without an RMA number, returns without the correct details will be returned to sender. All returns are returned at the buyer's own risk and we would advise that you use a recorded-delivery service for small items and an insured courier service/special delivery for larger more valuable items. We will not refund any product which has been 'specifically ordered' for you unless at fault, incorrect ordering and incompatibility through mistaken ordering does not merit fault.. This does not affect your statutory rights. Many parts are specifically ordered from manufactures for supply, please see below the method of return and conditions of that return. Faults, Omissions, Errors Occurring Within 7 Days of Receipt: We can offer you a refund, replacement or repair, whichever is more convenient.
Faults Occurring Within warranty quoted (Within 1 year unless otherwise stated, 3 months for refurbished products): If you've had the product for up to 1 year, your product will be repaired by our technical services. If that's not possible we will give you a replacement of the same or equivalent or better product, or if that's not possible, a refund.
Faults Occurring Outside Manufacturer’s warranty period: We are able to quote on repairs for some items such as Laptops and TVs. Please contact us via our returns system for more details, quoting the date of purchase and other information requested.
Please note a handful of manufacturers include a warranty registration form in the box - don’t forget to complete this and send it off within the specified time period. If you have purchased a Kitchen Appliance for commercial use (such as hotel or nursing home) please be aware that most manufacturers only provide a warranty for domestic use. Items can be refunded subject to our terms and conditions online within 7 days. Items beyond 7 days from ordering can be returned for exchange only. |